ZeroRisk Compliance Program

ZeroRisk Compliance Program^TM

The key problem is that lead generators don’t necessarily adhere to ethical restraints that restrict attorneys when recruiting clients and a lack of transparency.  Lead generators aren’t transparent to both attorneys and claimants. For example, some offshore call centers have used data mining to target people individually.  They may lie and promise certain settlement amounts, enticing a lead to sign up.  In addition, to increase the reach of their efforts to sign up potential victims, attorneys and their marketing agents or lead generators use automated technology to place thousands of calls to potential claimants who have not opted in to receive calls.  Among other methods, many lead generators use cold calls to solicit prospective clients in violation of the Telephone Consumer Protection Act, a federal statute enacted in response to public outrage about intrusive, nuisance telemarketing practices.

 

As a responsible client acquisition firm, we have taken further steps to ensure we are protecting our attorney client’s liability as well as ours for false claims.

HIGHEST LEVEL OF COMPLIANCE
We use TrustedForm and Jornaya, which provides the highest standard for independent proof of consent.  TrustedForm provides unbiased third-party documentation of consent and real-time actionable insights about the leads we are acquiring.

TrustedForm provides unbiased third-party documentation of consent and real-time actionable insights about the leads we are acquiring.

• Legal Protection
  • Verify and document consent for compliance with regulations like TCPA, CASL, etc.
• Fraud Protection
  • Verify we are receiving authentic leads from interested consumers.
• Brand Protection
  • Verify our marketing brand is being presented properly and leads are coming from our approved sites.

Our TrustedForm certificates provide unbiased third-party documentation of consent. This proof of consent can protect you in the event of litigation while giving you confidence that your signed claimant has asked you to contact them. TrustedForm holds TCPA certificates for up to 5 years.

All potential claimants responding to our marketing come into a US-based call center to get legal help.  We do NOT make cold calls nor use illegal methods to solicit calls.  Outbound calls are only made in response to inbound requests from potential claimants.

All our advertising is TCPA compliant and pre-approved by our attorney clients.

When the need arises, we work with partner vendors who are fully vetted and must comply with all our inhouse compliance processes.  They are monitored daily for compliance.

During the Compliance call, the Compliance Specialist emphasizes the name of the law firm that will contact them directly.  The Compliance Specialist provides the phone number of the law office to make sure they will answer the call.

Each individual lead is checked in several ways:

• Address verification
• Criminal background
• We use IDology– a real-time and on-demand identity verification and fraud prevention solution.  It is an AI-driven fraud detection protocol, a KYL-Know Your Lead program. This is a first in the legal industry and emulates what the SEC requires of financial institutions. It provides a multi-layered approach that ensures we have more inclusive ways to verify leads— quickly, easily, and automatically.
• To help protect against lead fraud, we scrub all our inbound and outbound leads using our Scammer Scrub^TM trusted cloud-based defense against serial plaintiffs and “lawsuit mill” litigators who target and entrap law firms and lead generators for TCPA (Telephone Consumer Protection Act) violations. The software identifies serial TCPA plaintiffs and serial litigators while running wireless, VoIP, and DNC (Do Not Call) list scrubs and helps us maintain TCPA compliance.  The software is updated in real-time from original court documents and the National DNC list.
• We run our proprietary software to check if the lead is represented by another law firm. This software was developed in-house to help alleviate the dual representation issues that have become prevalent in our industry.
• All calls are recorded at each level of contact and provided to the attorney as part of the package.
• Digital signatures of the required documents are provided and tracked.
• We obtain wet signatures on all the documents. Our nationwide third-party notary service returns a full document package to our office that includes pictures of the notary’s state or federal ID, the claimant’s legal state or federal ID, and the notarized wet-signed originals of the attorney’s documents.  If applicable, we get photos of any medications the claimant is prescribed.

OUR RESULTS:

• Reduce or eliminate Fraud
• Reduce or eliminate Fake Leads
• Reduce or eliminate Dual Representation
• Eliminates ID Theft
• Higher Settlements

Will all cases be compensable?  No, but our goal is to reduce lead fraud and fake leads as much as humanly possible, aided with the latest technology.  We will continue to add barriers to fake leads and lead fraud as technology advances and through continuous training of the intake and verification staff.

The initial cost is higher than from lead generators and client acquisition agencies using overseas call centers, but the final cost of acquisition will be lower, your firm will be protected from fraud claims, and we will be friends.

Get started before your competitors do…there is a limit to how many clients we can onboard.

Why wouldn’t you hire ZeroRisk Cases^® to sign your personal injury cases?

Get started before your competitors do…there is a limit to how many clients we can onboard.

CONTACT US FOR A QUOTE.

CALL 833-937-6747 OR USE OUR REQUEST A QUOTE FORM.